Can I exit this program without penalty?

Yes. A very attractive feature of our program is your ability to leave free of charge at any time for any reason. There are several “formal” opportunities to take yourself out of the program. 

First, when an offer is presented you will have 21-days to opt-out by returning a card to Constellation or making a toll-free phone call. If you do not Opt-Out, Dominion Energy Ohio (DEO) will then send to new members a confirmation notice giving you 7 more days to cancel the switch. 

Furthermore, by law, you will be able to leave without penalty at least every two years. If you would like to leave the program at any time, simply notify Constellation at 1-844-467-4294.

Show All Answers

1. What are the key steps in an Opt-Out Aggregation?
2. Can I exit this program without penalty?
3. What if I don’t want to participate?