Barberton, Ohio - Direct Payment for your Water & Sewer Bill

Direct Payment for your Water & Sewer Bill -
Frequently Asked Questions

It's So Easy

Q. How do I sign up?

ANSWER:
1. Complete and sign the application below, or Download a .PDF version of the application.
2. Enclose a voided check or checking/savings account deposit slip
3. Return it with your current payment.

Q. When will my direct payment begin?

ANSWER: Please continue to pay until notification is made on your bill. Allow approximately eight (8) weeks for processing.

Q. How will my bill be paid?

ANSWER: The City will inform your banking institution of the amount due. The bank will automatically deduct that amount from your account. Your utility payment will be clearly itemized on your bank's monthly account statement.

Q. How will I know how much my bill is?

ANSWER: You will receive a coy of the bill at least ten (10) days before the payment is made. The bill will indicate the amount being deducted from your account.

Q. What if my account is with a Credit Union or Savings & Loan?

ANSWER: Most financial institutions can participate in this program.

Q. What if I have a question about the bill or want to stop the automated payment plan?

ANSWER: Simply call or write our Utilities Customer Service Office. The number can be found on your bill.

Application for Direct Payment

Utility Information:	Bank Information:
Utility Account Number: (as it appears on your bill)	Bank Name:
Name:	Checking/Savings Account Number:
Address:	Daytime Phone:
City:	Service Address: (if different from residence)
State & Zip

Customer Agreement:

I, , hereby authorize The city of Barberton to automatically deduct my monthly utility bill for the above service address electronically from the above account. I have submitted a deposit slip from the account to assure correct bank information. It is my responsibility to notify the Utilities Customer Service Office at (330) 753-0328 should I wish to discontinue this service.

Important Notice: Your next utility bill will not be automatically deducted from your bank account. We must do a prenote with your bank account in the first month. This is a procedure to determine if the direct payment is set up properly. Your direct payment will begin the month following your prenote. This prenote is for your protection.

Signature: Date: